Last Updated 27 February 2019
1. About Us
CiteBomb is a web tool to assist researchers in organising and sharing research with collaborators and to generate citation and bibliography in research documents.
2. Key Terms
“Subscriber” is a user of our services and can be enrolled either as an individual subscription or by a bulk enrollment from their educational institution.
“Personal Information” means any information that identifies or can be used to identify a subscriber directly or indirectly. Examples of personal information include, but are not limited to, first and last name, email address, academic institutional affiliation and academic grade level.
3. Information We Collect
For all subscribers we collect first name, last name and email address and for subscribers enrolled by their academic institution we also store their academic institutional affiliation and their year group or grade level within that institution.
For academic institutions who are bulk enrolling subscribers we also collect the institution's; name, URL, month academic year commences, programs of study and billing address.
When a subscriber is active in managing research sources we collect the information they add themselves relating to their sources.
We also collect product usage data whenever you interact with our service which include dates and times of these interactions.
4. Use of Personal Information
5. Cookies and Tracking Technologies
6. Susbcriber Enrollment Lists
An institutional subscriber can generate lists of their institutions registered subscribers by CSV download from our servers.
7. How We Share Personal Information
We do not share subscribers personal information with any third parties.
8. Other Data Protection Rights
9. Our Security
We take appropriate and reasonable technical and organisational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
CiteBomb accounts require a username and password to log in. Subscribers must keep their username and password secure, and never disclose it to a third party. Because the information in a Subscriber’s account is sensitive, account passwords are hashed, which means we cannot see a Subscriber’s password. We cannot resend forgotten passwords we will only provide Subscribers with instructions on how to reset them.
10. Retention of Data
Our retention periods will vary depending on the type of data involved, but, generally, we'll refer to these criteria in order to determine retention period:
Whether we have a legal or contractual need to retain the data.
Whether the data is necessary to provide our Services.
Whether our Subscribers have the ability to access and delete the data within their CiteBomb accounts.
Whether our Subscribers would reasonably expect that we would retain the data until they remove it or until their CiteBomb accounts are closed or terminated.
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
11. Changes to this Policy
12. Questions and Concerns Re Privacy
If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please email to firstname.lastname@example.org.